Shipping charges are Rs 200 all over Pakistan for orders below Rs 5000.

Orders are typically processed within 1-2 business days, with delivery times varying based on your location. Most orders within Pakistan arrive within 3-5 business days.

We want you to love your Fierra shoes! If for any reason you're not satisfied, we accept returns within 14 days of delivery, provided the shoes are unworn and in their original packaging. Once we receive the returned item, we’ll process a refund to your original payment method within 5-7 business days. For detailed steps and to initiate a return, please visit our Returns & Refunds page or contact our support team.

You can reach out to our customer support team via our contact form, email, or by calling our customer service number during business hours. We're here to help!

Yes, we offer exchanges and returns within 14 days of purchase, provided the shoes are in their original condition. Please refer to our return policy for more details.